Question 1

Do you repair Mac and Windows laptops?

Accepted Answer

Yes. We work on Windows and Mac laptops and desktops, plus most all-in-ones.

Question 2

Do I need to book, or can I just drop by?

Accepted Answer

Send a message first so we can discuss a suitable appointment and any parts needed.

Question 3

What should I tell you before a diagnosis?

Accepted Answer

Which device you use, what changed and any message on screen. A photo of the error helps. Please leave out passwords and recovery keys.

Question 4

What if the fault only happens sometimes?

Accepted Answer

Note when it happens, which app is open and whether the device is charging. Intermittent problems may need more than one check.

Question 5

Can you come to me?

Accepted Answer

Drop it off, or tell us where you are in the Marina Alta and we suggest the most practical way to look at it.See the service area.

Question 6

How do I decide whether repair is worthwhile?

Accepted Answer

Weigh the diagnosis, the repair cost, the device's condition and what you need it to do. We explain the options clearly before you agree to any work or parts.

Question 7

Should I back up my files before repair?

Accepted Answer

If the computer still works, it is great to copy your important files to a separate drive or your usual backup first. If it will not start, just tell us which files matter most before anyone resets, reinstalls or replaces storage.

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